After Sales Support - Junior Executive/Assistant

Join Trans Elite Group Sdn Bhd as an After Sales Support - Junior Executive/Assistant and become a vital part of our dynamic team in Bali. This role offers a unique opportunity to develop your career in customer service and administrative support within a thriving organization. As a Junior Executive/Assistant, you will play a crucial role in ensuring our clients receive the best after-sales service, helping to build long-term relationships and enhancing customer satisfaction. Located in the vibrant city of Denpasar, you will be part of a team that values innovation, collaboration, and continuous growth.

In this role, you will handle a variety of administrative tasks, manage client communications, and provide exceptional support to our sales team. You will use tools like Microsoft Office Suite, CRM systems, and other relevant software to streamline processes and improve efficiency. This is an ideal position for someone looking to start their career in customer service or administrative support, with opportunities for growth and development within a supportive and dynamic environment.

📋 Tanggung Jawab Pekerjaan

• Assist in managing client communications and inquiries, ensuring timely and professional responses.
• Support the sales team by providing administrative assistance, including data entry, scheduling, and coordination of meetings.
• Handle after-sales service requests, including follow-ups, issue resolution, and customer feedback collection.
• Use CRM systems and other relevant software to maintain and update client records and track interactions.
• Prepare and distribute reports and documents, ensuring accuracy and completeness.
• Assist in organizing and coordinating events, such as client meetings and training sessions.
• Provide general administrative support, including filing, printing, and other office tasks.
• Maintain a high level of confidentiality and professionalism in all communications and interactions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 1-2 years of experience in customer service or administrative support roles.
• Familiarity with Microsoft Office Suite, including Word, Excel, and Outlook.
• Basic understanding of CRM systems and other relevant software.
• Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
• Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
• Professional and courteous demeanor, with a customer-focused approach.
• Fluent in English, with good communication skills in both written and spoken form.

🛠️ Keahlian

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