Front Office Customer Service Representative - Cozmix Printing Banjarbaru

Join Cozmix Printing Banjarbaru as a Front Office Customer Service Representative and become part of a dynamic team dedicated to delivering exceptional service in the printing industry. This role offers a competitive salary, attractive allowances, and a chance to grow in a company that values innovation and customer satisfaction. Located in the heart of Banjarbaru, you'll be at the forefront of the printing and publishing industry, handling a variety of customer interactions and ensuring their needs are met with professionalism and efficiency.

As a Front Office Customer Service Representative, you'll be the first point of contact for our customers, handling inquiries, complaints, and requests with a friendly and efficient manner. You'll assist in maintaining a positive customer experience, ensuring that our clients feel valued and well-supported throughout their journey with Cozmix Printing Banjarbaru.

This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is passionate about delivering top-notch service. If you're looking to make a difference in the printing industry and grow your career, Cozmix Printing Banjarbaru is the place to be.

📋 Tanggung Jawab Pekerjaan

• Greet and assist customers at the front desk, providing a warm and professional welcome.
• Handle customer inquiries, complaints, and requests, ensuring their needs are met promptly and efficiently.
• Assist in order processing, including order taking, verification, and tracking.
• Maintain accurate records of customer interactions and transactions.
• Provide information about products, services, and company policies to customers.
• Coordinate with other departments to ensure seamless customer service and support.
• Monitor customer satisfaction and address any issues that may arise.
• Assist in maintaining a clean and organized front office area.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with basic computer software, such as Microsoft Office.
• Ability to work well in a team environment.
• Must be fluent in Indonesian and English.

🛠️ Keahlian

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