(Remote) Front Desk Receptionist

Shop Village Berjaya · 📍 Lubuklinggau, Sumatera Selatan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 9.000.000 per month
Shop Village Berjaya is seeking a dedicated and professional Front Desk Receptionist to join our team. In this remote role, you will be the first point of contact for our customers, ensuring a welcoming and efficient experience. Your responsibilities will include managing customer inquiries, assisting with check-ins and check-outs, and maintaining a clean and organized reception area.

📋 Tanggung Jawab Pekerjaan

Greet customers with a friendly and professional demeanor.,Answer and direct customer inquiries to the appropriate departments.,Assist with check-in and check-out procedures for guests.,Maintain a clean and organized reception area.,Handle customer complaints and escalate issues as needed.,Update and maintain guest records and databases.,Provide information about the hotel's amenities and services.,Coordinate with other departments to ensure smooth operations.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience in a receptionist or customer service role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and software.,Familiarity with customer service best practices.,Ability to work well under pressure and meet deadlines.,Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingComputer literacyMultitasking
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